At [Your Company Name], we strive to offer the best travel experiences and value your trust in our services. We understand that plans may change, and we aim to provide a fair and hassle-free refund process.

General Refund Guidelines:

All refund requests must be made in writing by email to our customer support team at [support@yourcompany.com].

Refunds will be processed based on the cancellation terms of the booked service provider (e.g., hotels, airlines, transport).

Processing time for refunds is typically 7–14 business days from the date of approval.

Refunds will be made to the original mode of payment only.

Refund Timeline Based on Cancellation Date:

Cancellation Time Before Travel Refund Eligibility

30 days or more 90% refund

15–29 days 70% refund

7–14 days 50% refund

Less than 7 days No refund

Note: This policy may vary for international packages, airline tickets, or special offers. Please check specific package terms during booking.

Non-Refundable Situations:

Visa fees, processing charges, or government taxes

Services booked under non-refundable or last-minute deals

"No-show" at the time of departure or check-in

Any unused portion of the package (meals, transfers, activities)

Special Cases:

Force Majeure Events (natural disasters, pandemic, political unrest): Refunds will be handled on a case-by-case basis as per supplier policy.

Third-party bookings (e.g., flights, hotels): Refunds depend on the respective third-party cancellation policy.

How to Request a Refund:

To request a refund, please email us with:

Your Booking ID

Name and contact details

Reason for cancellation

Send your request to: [support@yourcompany.com]

We appreciate your understanding and assure you that we will always aim to provide the most traveler-friendly policies possible.